To register, please visit:. Market Vista is a subscription service with four reports published per year. Forinformation about the Market Vista: Q1 2009 report or other research services,please visit , or call +1-214-451-3110. The 45-minute Webinar, followed by 15 minutes of questions and answers withparticipants, will take place on May 19 at 9 a.m CDT; 10 a.m EDT; 3 p.m GMTStandard Time; 7:30 p.m India Standard Time. Traditional supplier profiles include Accenture, ACS, Atos Origin,Capgemini, Convergys, CSC, EDS, Hewitt, IBM, Perot Systems and Unisys.Offshore-centric supplier profiles include Cognizant, EXL, Genpact, HCL,Infosys, Tech Mahindra, Tata Consultancy Services, Wipro and WNS.

Other insights for first quarter 2009 activity include:* Captives activity included 20 new announcements in Q1, compared to 22 in eachof the previous two quarters. * Asia continues to dominate offshore delivery, and Tier-II cities continue tohold preference with new centers arising in locations such as Iloilo City andBacolod in Philippines and Gdansk, Lublin and Poznan in Poland. * Potential near-term risk issues arose in Mexico, El Salvador, Poland andThailand. * Aggregate US$ revenues across the Market Vista Index of suppliers declined by2.2 percent on the heels of a 2.5 percent decline in the previous quarter.Revenues of traditional global suppliers declined by 2.2 percent and declined2.3 percent for offshore-centric suppliers.Quarterly Market Vista reports include key developments among 20 leading globalsuppliers. "We believe thatoverall market activity is likely to see an uptick by the fourth quarter thisyear and onward." The Institute`s quarterly Market Vista reports provide data and analysis of dealtrends in the outsourcing and offshoring market, captive landscape, current andemerging locations, key supplier developments, and key developments across thetop 20 financial services companies globally. The Market Vista Q1 report alsoincludes special sections on industry-specific FAO and an analysis of theoutsourcing market in Eastern Europe.

* The government sector dropped sharply with transaction volume falling 35percent * BPO activity dropped 15 percent in transaction volumes. * Europe witnessed a reduction in transaction volumes, although ACV was higherthan Q4 primarily due to a few large deals signed in the region."While the American outsourcing market declined, the BFSI market saw an increasein activity, primarily driven by European financial services companies," saidEric Simonson, Managing Principal, Everest Research Institute. * While most industries signed fewer outsourcing deals in the first quarter, thebanking and financial services sector witnessed 30 percent growth intransactions, dominated by increased activity in Europe and led by the ITOmarket. Comparing Q1 2009 to Q4 2008, the study findings include:* The global outsourcing market decreased 7 percent in transaction volume, andACV dropped 16 percent from US $3.55 billion to $2.97 billion. Special Focus Topics: Industry-Specific FAO, Eastern EuropeDALLAS & GURGAON, India--(Business Wire)--The North American outsourcing market witnessed a 15 percent decrease intransaction volume during the first quarter this year compared to the previousquarter, according to the Market Vista: Q1 2009 report on global outsourcing andoffshoring activity by the Everest Research Institute. Fitch RatingsSteve Murray, +1-512-215-3729Andy Kaaz, +1-512-215-3730 (Austin)Media Relations:Cindy Stoller, +1-212-908-0526 (New York)Copyright Business Wire 2009. Fitch's rating definitions and the terms of use of such ratings are available onthe agency's public site, Published ratings, criteria andmethodologies are available from this site, at all times.

Fitch's code ofconduct, confidentiality, conflicts of interest, affiliate firewall, complianceand other relevant policies and procedures are also available from the 'Code ofConduct' section of this site. Flight occupancy rates have also been rising, with the loadfactor for flights to or from Rome rising to 68 percent in Aprilfrom a low of 48 percent in January, he said. "There has undoubtedly been a recovery of confidence afterthe episodes of December and January which were a big shock,"Sabelli told a news conference at Rome's Fiumicino airport,which serves as the airline's main base now. Alitalia plans to soon sign a deal with Rome's airportoperator Aeroporti di Roma (GEMI.MI) worth 100 million euros ayear as part of the airline's greater presence here, he said. Air France-KLM CEO Jean-Cyril Spinetta also gave Alitalia avote of confidence last week, saying the relaunch had been goingas planned and that its finances are stronger than expected. Sabelli said the airline has been looking at ways to attractcustomers on the lucrative Rome-Milan route and plans tointroduce new features like a ticket subscription service andlive television and email on board in the coming months.