The I-Control dashboard helps clientsimprove the efficiency of their programs, utilizing IVR call management in acost-contained environment, designed to meet their unique budget needs andavailable resources According to Timothy F. I-Control gives clients full access to their campaigns, allowing them to start,stop, pause and throttle volumes, based on agent availability and other factorsinfluencing connect rates and completions. I-Control is an easy-to-use, Web-based interface that gives clients optimalflexibility and control in effectively managing their multi-channel customercommunication campaigns, including voice, e-mail, SMS and fax. This self-servicedashboard has already been rolled out to several clients, for a variety of firstparty collections and pre-recorded outbound alert messaging applications. I-Control isoffered through the Company`s Global Interactive Services division.

SPSS hasbeen instrumental in measuring customer service and providing a deeperunderstanding of behavior and intention, helping us to considerably improve ourbusiness processes." About SPSS DirectionsDirections is the premier Predictive Analytics conference for business,government and academic organizations. Directions Japan will be held October21-22 in Tokyo and Directions North America will be held November 8-12 in LasVegas. The call for presentations for Directions Las Vegas is currently open andSPSS customers are encouraged to submit a proposal or apply for the NorthAmerica Insight Award. About RSARSA Insurance Group plc has more than 20 million customers worldwide andcurrently manages £14.7 billion of investments, has shareholders' fund of £3.8billion, is a member of the FTSE4Good Index, ranks in the top 100 companies ofthe Corporate Responsibility Index and employs approximately 22,000 people.

Established in 1710, the United Kingdom presents the largest operating unitwithin the Group. With a market share of more than 13 percent, it is the U.K.`slargest commercial lines insurer RSA`s Personal Business is ranked thirdlargest in the U.K. with around 4 million covers in place, RSA insures 70percent of FTSE 100 retailers and was recognized as "General Insurer of theYear" at the 2006 British Insurance Awards About SPSS Inc.SPSS Inc. (Nasdaq: SPSS) is a leading global provider of predictive analyticssoftware and solutions. The company`s predictive analytics technology improvesbusiness processes by giving organizations forward visibility for decisions madeevery day. By incorporating predictive analytics into their daily operations,organizations become Predictive Enterprises - able to direct and automatedecisions to meet business goals and achieve a measurable competitive advantage.More than 250,000 public sector, academic and commercial customers rely on SPSStechnology to help increase revenue, reduce costs and detect and prevent fraud.Founded in 1968, SPSS is headquartered in Chicago, Illinois.

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