AutoNation CEO Gives Feds Failing Grade In Handling Of Recalls

November 12, 2014 3:21 PM

AutoNation CEO Gives Feds Failing Grade In Handling Of Recalls
" DETROIT (WWJ) – The nation’s top car dealer says he would give a failing grade to the National Highway Traffic Safety Administration for its handling of major recalls this year.

“The information on their sites has been confusing,” said AutoNation CEO Mike Jackson, about the recall of cars with faulty airbags.  “They’ve had wrong information on their sites.  They sent a letter to manufacturers and Takata telling them to move more urgently and expediently.  But, nowhere to they answer the question, is the car safe to drive.”

Jackson, speaking Thursday to the Detroit Economic Club, said he’s received ten different messages from ten different manufacturers.

“When you ask who can get everybody on the same page?  It would appear the regulator should be the one that does that, NHTSA.”

The reason that the recalls haven’t hurt car sales, Jackson says, is that most of the vehicles being recalled for serious safety issues are older models.  But, he does feel 60 million recalls, in one year — during a time when vehicles are safer than ever — is undermining the public’s trust in the auto industry "

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