Denver Police Response Time Slowing, Chief Calls It 'Alarming'

December 5, 2012 7:03 PM

Denver Police Response Time Slowing, Chief Calls It 'Alarming'
DENVER (CBS4) – The Denver Police Department’s response time to emergency, high-priority calls is slowing and Chief Robert White told CBS4 its “certainly alarming.”

" Figures released this week by DPD show that for the most urgent calls for service — such as kidnappings, domestic violence, hit-and-runs and assaults — the average response time for 2011 was 14.21 minutes.

But in recent months, that number has grown, sometimes by almost three minutes. In September of this year, from the time a 911 call was received to the time an officer arrived on scene, the average wait was over 17 minutes. In October it was 16.8 minutes.

“If it’s a bona fide emergency and it’s taking 17 minutes, that’s a challenge for us,” White said. “That’s not a reasonable response time for a bona fide emergency.”

He said he would like to see response times for such calls taking five to seven minutes, not 17.

White contends the problem is not a shortage of officers on the street. White said the number of officers answering calls for service has remained consistent "

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